The first time you use your trike, give your parent handle a stronger pull. The silver pins should pop out, then you will be able to lock the handle in place. This step-by-step video should help: https://www.youtube.com/watch?v=fP8tBylBuL4&list=PLJnL5_BcoM3uvV2n...
Yes, it is most definitely normal. The parent handle is designed to move a bit to allow the trike to be folded. Our trikes have been tested by “Intertec” and are approved for safety.
Contact our friendly team at [email protected] and we will resolve the issue for you as quickly as possible.
Remove the cap on the wheel with the brake, strengthen the bolts and put the cap back on. The brakes will operate smoothly.
Yes, the Rain Cover is designed to fit all of our trike models.
Please contact our costumer service by filling the form on the contact us page
The weight is different for each of our products. The weights vary between 15.2lb (6.9kg)-29.8lb(13.54 kg) for trikes, 4.3lb (1.95kg)-26.2lb (2.8kg) for scooters and the Activity Center weighs 29.8lb (13.54kg)
The dimensions are different for each of our products. They vary between L78*W48*H100cm (L38.2*W40*H97.4 inch) to L78*W40*H97.4cm (L30*W15.75*H38.3 inch).